Fees & Charges

No Win, No Fee HRP Claim Support

With Kensbridge, you only pay a fee if your HRP claim results in backdated arrears being paid to you after your National Insurance record is corrected.

No arrears paid? You pay £0. There are no upfront fees.

Fee Summary

Success fee 30% + VAT
Total payable 36%
Upfront fee £0
If unsuccessful £0

No Win, No Fee

You only pay our fee if your HRP claim results in backdated arrears paid to you following correction of your National Insurance record. This can include State Pension arrears and any linked Pension Credit arrears.

If no arrears are paid, you pay £0. There are no upfront fees.

Important: Any State Pension arrears, and any linked Pension Credit arrears, are paid by DWP directly to you, not to Kensbridge. If you receive arrears, you are responsible for paying Kensbridge’s success fee within 7 days of receipt.

What Does “Successful” Mean?

A claim is considered successful only if it results in backdated arrears paid to you as a result of the HRP correction.

  • This can include HRP-related State Pension arrears and linked Pension Credit arrears.
  • We do not charge any fee on ongoing weekly or monthly State Pension increases.
  • We do not charge on ongoing Pension Credit.

Our Fee

Our success fee is 30% of the arrears you actually receive, plus VAT at 20% on our fee. In practice, this means the total you pay is 36% of the arrears you actually receive.

We calculate the fee based on the net arrears you receive, after any deductions DWP must make to repay a debt, sometimes called a “set-off”.

Example

How the Fee Is Calculated

If DWP pays you £2,000 in arrears and £300 is set off to settle a debt, the net arrears received by you are £1,700.

Net arrears received £1,700
Fee at 30% £510
VAT at 20% £102
Total fee £612
You keep £1,088

How Is the Fee Paid?

For HRP-related claims, any arrears are paid directly to you. HMRC will not make a payment to Kensbridge, and DWP will only pay arrears directly to you.

  • If you receive arrears, you agree to pay our success fee within 7 days of receipt.
  • We will send you an invoice and a clear breakdown showing how the fee was calculated.
  • If payment is late, we will send reasonable reminders.
  • If you need more time, you can contact us to discuss the calculation and possible payment options.
  • If there is still no engagement, we may send a final written notice before formal recovery steps as a last resort.

If you are worried about paying, please contact us so we can discuss options.

What Happens If My Claim Fails?

If no arrears are paid to you, you pay nothing.

Fee Summary

Description Fee
Success Fee 30% of arrears actually received, plus 20% VAT on that fee. Total 36%.
Upfront/Admin Charges £0
Fee if Claim Unsuccessful £0

Want to Know More?

For full details, please refer to:

Note: “Arrears actually received” means the amount after any deductions DWP must make to repay a debt. For HRP-related claims, any arrears are paid directly to you, and you are responsible for paying Kensbridge’s success fee within the timeframe set out above.